Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ced Barryer

Ced Barryer

February 28, 2025

5  out of  5
rating by Ced Barryer
"Great service"
We responded:
"Thanks Cedric! We are glad to have you and will always be here to help!"
Profile photo of Mary Beth Ingram

Mary Beth Ingram

February 19, 2025

5  out of  5
rating by Mary Beth Ingram
"Absolutely amazing staff and the BEST insurance quotes! They saved me so much money and were so helpful."
We responded:
"Thanks so much Mary Beth! WELCOME TO THE STATE FARM FAMILY!"
Profile photo of Mary Bradley

Mary Bradley

February 19, 2025

5  out of  5
rating by Mary Bradley
"I was thinking about calling her office and suddenly my phone rang and it was her office. Kirby gave me a quote and we talked. I got insurance with them, Kirby is always polite and willing to help me"
We responded:
"Thanks Mary! I'm so glad we were able to help! Welcome to State Farm, and call us if you need us! "
Profile photo of Sharla Bortner

Sharla Bortner

February 18, 2025

5  out of  5
rating by Sharla Bortner
"Kasha and her team are amazing! Great communication, quick responses, professional and friendly. My insurance premium doubled on my homeowner’s insurance and my mortgage payment increased significantly. Within 24 hours Kasha and her team had my car and home insurance bundled and my new premiums are fantastic. Give her a call. She can save you a lot of time and heartache."
We responded:
"Thanks so much! IT HAS BEEN SUCH A PRIVILEGE WORKING WITH YOU! You are the best! WELCOME TO THE STATE FARM FAMILY! :)"
Profile photo of Billy

Billy

January 24, 2025

5  out of  5
rating by Billy
"Great friendly service. They even set up my drive safe beacon for me. Offered a great rate also. I highly recommend this office"
We responded:
"Thanks so much! WE ARE LWAYS HERE TO HELP! Welcome to the State Farm family!"
Profile photo of Mel R

Mel R

January 24, 2025

5  out of  5
rating by Mel R
"The staff is very knowledgeable! Happy with the policies we decided on. Thanks guys"
We responded:
"Thanks Melanie! WELCOME TO THE TEAM!"
Profile photo of JD McCree

JD McCree

January 21, 2025

5  out of  5
rating by JD McCree
"Like a good neighbor rings true with Kasha and her team. I always feel like I have been taken care of, and nothing left unresolved. They are a great benefit to their customers in the community."
We responded:
"Thanks so much Mr. McCree! We are ALWAYS GLAD TO HELP! Thanks for choosing State Farm"
Profile photo of Barrett Weidman

Barrett Weidman

January 9, 2025

5  out of  5
rating by Barrett Weidman
"Kasha has been a great representative and is always helpful and patient when answering questions. I recently moved out of Texas and she immediately helped me find a new State Farm agent in my new state and sent them my current coverage so I could be set up within just a day. I really appreciate how simple she made everything for me and highly recommend her as an agent!"
We responded:
"Thanks so much Barrett. It has been a GREAT PLEASURE working with you to protect your assets! Best of luck!"
Profile photo of Jessie Cooks

Jessie Cooks

January 8, 2025

5  out of  5
rating by Jessie Cooks
"Melanie at State Farm assisted me with an insurance quote for my Challenger. The quote was something I could afford and she was very nice and professional."
We responded:
"Thanks so much for the review, Jessie! WELCOME TO THE STATE FARM FAMILY! "
Profile photo of Kristi Tatum

Kristi Tatum

December 4, 2024

5  out of  5
rating by Kristi Tatum
"Melanie was polite, professional and very knowledgeable about options available to me. She told me about things I had never heard of being available with auto insurance. The price is so affordable, I couldn't pass it up."
We responded:
"Thanks so much Kristi! We are glad to have you in the State Farm family!"
Profile photo of John Johnson

John Johnson

December 4, 2024

5  out of  5
rating by John Johnson
"They Are Very Profesional, informative and care about their customers"
We responded:
"Thanks John! It has been great getting to know you and your family! We pride ourselves on taking care of our customers! Thanks again!"
Profile photo of Dylan Seago

Dylan Seago

September 18, 2024

5  out of  5
rating by Dylan Seago
"Previously my review was made in error, I meant it for a different location. This location was very helpful."
We responded:
"Hi Dylan. After speaking with you, I'm sorry you had a poor experience with a DIFFERENT agency prior to reaching out to us. Thanks for confirming our agency was actually able to assist you with the service you were looking for. We are glad to have you and will ALWAYS BE HERE TO HELP! Welcome to State Farm!"
Profile photo of Lakeshia Evans

Lakeshia Evans

September 13, 2024

5  out of  5
rating by Lakeshia Evans
"She went above and beyond. I was referred by someone I take care of they stated “she was the best, fast service and she has the best quotes you can find. They were right!!!! I received the best service ever!!!!! Thank you so much Mrs. Williams and the Team at STATE FARM. You all are awesome 👏🏾 and you most definitely took a heavy amount of stress away from me today. Anyone in need of a homeowners insurance quote do not hesitate to contact State Farm."
We responded:
"Thanks so much Lakeshia! It was an absolute pleasure helping you! We are always here to help!"
Profile photo of Brandyn Nanez

Brandyn Nanez

September 5, 2024

5  out of  5
rating by Brandyn Nanez
"Very helpful and nice and saved me a ton of money!! Highly recommend. Melanie is extremely helpful and kind."
We responded:
"Thanks so much! Welcome to the State Farm family!"
Profile photo of Elexas Chronister

Elexas Chronister

September 5, 2024

5  out of  5
rating by Elexas Chronister
"Great people! They were really helpful and informative. Definitely recommend them. (:"
We responded:
"Thanks Elexas! We appreciate the review of our services and will take care of you and your family! Welcome aboard!"
Profile photo of Jackie Mabee

Jackie Mabee

September 4, 2024

5  out of  5
rating by Jackie Mabee
"Kasha was great and saved me 250.00 a month on car insurance"
We responded:
"Hi Jackie! We are always glad to help! Welcome to the State Farm family!"
Profile photo of Kim Emerson

Kim Emerson

August 29, 2024

5  out of  5
rating by Kim Emerson
"Kasha Williams has been our insurance agent for many years. I also consider her a friend. Kasha and her team have provided a level of service that went above and beyond. When we had a concern with a recent claim regarding our roof, Kasha personally saw to it that everything was handled in a timely fashion. My husband and I highly recommend Kasha Williams and her team to handle your home and auto insurance needs. You won’t be disappointed."
We responded:
"Thanks so much Kim! Me and my staff are truly committed to hgelping our customers and being there to help things go smoothly! Thanks so much, and we are delighted to have you in the family!"
Profile photo of Oscar Cabrera

Oscar Cabrera

April 25, 2024

5  out of  5
rating by Oscar Cabrera
"Melanie did an excellent job in helping me understand my policy. That made me feel confident that I made the right choice! Very thankful for the personable experience and excellent service!"
We responded:
"Thanks so much! We are always here to help!"
Profile photo of Pale Babee

Pale Babee

March 25, 2024

5  out of  5
rating by Pale Babee
"great service from ashley wilson! she was very thorough and explained everything i needed to know while quoting me. thankyou ashley!"
We responded:
"Thanks so much for the review! We are here to make sure you understand your coverages. Have a great day!"
Profile photo of ComeGet Educated

ComeGet Educated

March 22, 2024

5  out of  5
rating by ComeGet Educated
"I Like Abby A Lot!! She very easy to talk to and was very helpful throughout the whole process. She got me the best (Home & Auto) deal I could get in Longview. Thanks Abby!"
We responded:
"Thanks so much for the review! We are glad to know Abby provided great customer service! Thanks again!"
Profile photo of Mattie Johnson

Mattie Johnson

March 21, 2024

5  out of  5
rating by Mattie Johnson
"We just finished renewing our multiple insurance policies with State Farm Agent, Kasha Williams. Kasha is number one (#1) in my opinion of what is needed in an insurance agent. We are not the easiest clients to deal with as we want the best coverage for our needs at this time of life. The patience that she exhibited with us was beyond measure and greatly appreciated. We know that she truly has our best interest at heart when it comes to advice for what we needed. We wish her continued success in her business and her God driven life."
We responded:
"Thanks so much Mrs. Johnson. It is such a great pleasure having you and your family in the State Farm family! Thanks so miuch for the support, and we will ALWAYS BE HERE TO HELP!"
Profile photo of Nathan Page

Nathan Page

March 21, 2024

5  out of  5
rating by Nathan Page
"I have known Ashley for a long time, and highly recommended her for your insurance needs."
We responded:
"Thanks so much for the review!"
Profile photo of drexbow

drexbow

March 21, 2024

5  out of  5
rating by drexbow
"The whole process was easy and straightforward. Didn't feel forced in any way."
We responded:
"Thanks so much! We are here to keep it simple, and make sure we are meeting our customer's needs. Thanks again!"
Profile photo of Cody Thompson

Cody Thompson

March 21, 2024

5  out of  5
rating by Cody Thompson
"I have been in contact with Abby she very personable and outgoing! She has a great attitude and you can tell she really wants to help you get what’s best for you! We have spoken about vehicle and renters insurance and what would be best for me. Abby expressed exactly what would be considered covered and helped me understand insurance more than I had previously known. She is absolutely fantastic and if you decide to go here I highly Recommend her!"
We responded:
"Thank you Cody! It is a pleasure to have you! Thanks so much!"
Profile photo of Brooke Hudson

Brooke Hudson

March 21, 2024

5  out of  5
rating by Brooke Hudson
"Abby gave me quotes on Car & Renters insurance- and she so helped me understand what I have in my insurance policy now , and helped me understand why you should have renters insurance and what it does and doesn’t cover. She is really nice, sweet, and doesn’t mind taking the extra time to make sure you understand everything!"
We responded:
"Thanks Brooke. We are here to help and are truly value our customers. Thanks again!"