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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dylan Seago

Dylan Seago

September 18, 2024

5  out of  5
rating by Dylan Seago
"Previously my review was made in error, I meant it for a different location. This location was very helpful."
We responded:
"Hi Dylan. After speaking with you, I'm sorry you had a poor experience with a DIFFERENT agency prior to reaching out to us. Thanks for confirming our agency was actually able to assist you with the service you were looking for. We are glad to have you and will ALWAYS BE HERE TO HELP! Welcome to State Farm!"
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Lakeshia Evans

September 13, 2024

5  out of  5
rating by Lakeshia Evans
"She went above and beyond. I was referred by someone I take care of they stated “she was the best, fast service and she has the best quotes you can find. They were right!!!! I received the best service ever!!!!! Thank you so much Mrs. Williams and the Team at STATE FARM. You all are awesome 👏🏾 and you most definitely took a heavy amount of stress away from me today. Anyone in need of a homeowners insurance quote do not hesitate to contact State Farm."
We responded:
"Thanks so much Lakeshia! It was an absolute pleasure helping you! We are always here to help!"
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Brandyn Nanez

September 5, 2024

5  out of  5
rating by Brandyn Nanez
"Very helpful and nice and saved me a ton of money!! Highly recommend. Melanie is extremely helpful and kind."
We responded:
"Thanks so much! Welcome to the State Farm family!"
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Elexas Chronister

September 5, 2024

5  out of  5
rating by Elexas Chronister
"Great people! They were really helpful and informative. Definitely recommend them. (:"
We responded:
"Thanks Elexas! We appreciate the review of our services and will take care of you and your family! Welcome aboard!"
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Jackie Mabee

September 4, 2024

5  out of  5
rating by Jackie Mabee
"Kasha was great and saved me 250.00 a month on car insurance"
We responded:
"Hi Jackie! We are always glad to help! Welcome to the State Farm family!"
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Kim Emerson

August 29, 2024

5  out of  5
rating by Kim Emerson
"Kasha Williams has been our insurance agent for many years. I also consider her a friend. Kasha and her team have provided a level of service that went above and beyond. When we had a concern with a recent claim regarding our roof, Kasha personally saw to it that everything was handled in a timely fashion. My husband and I highly recommend Kasha Williams and her team to handle your home and auto insurance needs. You won’t be disappointed."
We responded:
"Thanks so much Kim! Me and my staff are truly committed to hgelping our customers and being there to help things go smoothly! Thanks so much, and we are delighted to have you in the family!"
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Oscar Cabrera

April 25, 2024

5  out of  5
rating by Oscar Cabrera
"Melanie did an excellent job in helping me understand my policy. That made me feel confident that I made the right choice! Very thankful for the personable experience and excellent service!"
We responded:
"Thanks so much! We are always here to help!"
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Pale Babee

March 25, 2024

5  out of  5
rating by Pale Babee
"great service from ashley wilson! she was very thorough and explained everything i needed to know while quoting me. thankyou ashley!"
We responded:
"Thanks so much for the review! We are here to make sure you understand your coverages. Have a great day!"
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ComeGet Educated

March 22, 2024

5  out of  5
rating by ComeGet Educated
"I Like Abby A Lot!! She very easy to talk to and was very helpful throughout the whole process. She got me the best (Home & Auto) deal I could get in Longview. Thanks Abby!"
We responded:
"Thanks so much for the review! We are glad to know Abby provided great customer service! Thanks again!"
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Mattie Johnson

March 21, 2024

5  out of  5
rating by Mattie Johnson
"We just finished renewing our multiple insurance policies with State Farm Agent, Kasha Williams. Kasha is number one (#1) in my opinion of what is needed in an insurance agent. We are not the easiest clients to deal with as we want the best coverage for our needs at this time of life. The patience that she exhibited with us was beyond measure and greatly appreciated. We know that she truly has our best interest at heart when it comes to advice for what we needed. We wish her continued success in her business and her God driven life."
We responded:
"Thanks so much Mrs. Johnson. It is such a great pleasure having you and your family in the State Farm family! Thanks so miuch for the support, and we will ALWAYS BE HERE TO HELP!"
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Nathan Page

March 21, 2024

5  out of  5
rating by Nathan Page
"I have known Ashley for a long time, and highly recommended her for your insurance needs."
We responded:
"Thanks so much for the review!"
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drexbow

March 21, 2024

5  out of  5
rating by drexbow
"The whole process was easy and straightforward. Didn't feel forced in any way."
We responded:
"Thanks so much! We are here to keep it simple, and make sure we are meeting our customer's needs. Thanks again!"
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Cody Thompson

March 21, 2024

5  out of  5
rating by Cody Thompson
"I have been in contact with Abby she very personable and outgoing! She has a great attitude and you can tell she really wants to help you get what’s best for you! We have spoken about vehicle and renters insurance and what would be best for me. Abby expressed exactly what would be considered covered and helped me understand insurance more than I had previously known. She is absolutely fantastic and if you decide to go here I highly Recommend her!"
We responded:
"Thank you Cody! It is a pleasure to have you! Thanks so much!"
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Brooke Hudson

March 21, 2024

5  out of  5
rating by Brooke Hudson
"Abby gave me quotes on Car & Renters insurance- and she so helped me understand what I have in my insurance policy now , and helped me understand why you should have renters insurance and what it does and doesn’t cover. She is really nice, sweet, and doesn’t mind taking the extra time to make sure you understand everything!"
We responded:
"Thanks Brooke. We are here to help and are truly value our customers. Thanks again!"
Profile photo of J & L Cash Depot

J & L Cash Depot

March 20, 2024

5  out of  5
rating by J & L Cash Depot
"Kasha Williams and her team have consistently provided efficient and quality service to my phone calls, emails and my accounts. I appreciate good service. Thank you Kasha!"
We responded:
"We pride ourselves on taking care of our customers! Thanks so much for the review, and call us ANYTIME!"
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Clover Foster

March 20, 2024

5  out of  5
rating by Clover Foster
"I had such a wonderful experience! Ashley was so helpful and sweet while she was helping me with my quote! Absolutely 10/10, highly recommend!!"
We responded:
"Thanks Clover. WE are committed to providing REMARKABLE SERVICE. Thanks so much for the review!"
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Kaylen Dowdy

March 20, 2024

5  out of  5
rating by Kaylen Dowdy
"Abby is so kind she really knows what she is doing she makes me feel like family definitely recommend using her !!"
We responded:
"Thanks Kaylen. We treat all of our customers like FAMILY AND ARE DELIGHTED to have you become a part! Welcome!"
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Ashley Borman

March 20, 2024

5  out of  5
rating by Ashley Borman
"I contacted Abby about an auto insurance quote, as my current provider just jumped my policy by $50/month. She was very helpful, professional and personable. She quoted me a lower price than I'm currently paying and I will be making the switch once my policy ends in May :) THANK YOU ABBY!! YOU ARE WONDERFUL!!!"
We responded:
"Hi Ashley! Thanks so much for the review! We look forward to having you join the State Farm family!"
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Zoe Hedden

March 13, 2024

5  out of  5
rating by Zoe Hedden
"I was contacted by Abby to talk about auto insurance but ultimately looked into renters insurance. She assisted me in understanding the coverages in a way that was easy for me to understand. She was very knowledgeable and easy to talk to. Thank you Abby!"
We responded:
"Thank you Zoe! So glad Abby was able to help! We are glad to have you!"
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Ashley Wood

March 6, 2024

5  out of  5
rating by Ashley Wood
"Melanie and Kirbye were very helpful in customizing my car insurance to my personal needs. Everyone was super nice and professional as well. Would recommend to anyone looking for an agency that puts their clients first and provides excellent service!"
We responded:
"Thanks so much Ashley! Welcome to State Farm!"
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Norman Carter jr.

March 5, 2024

5  out of  5
rating by Norman Carter jr.
"Mark is a great agent that works very hard to ensure that all my insurance needs are met. I can always call him if I have a question!"
We responded:
"Thanks so much Mr. Carter! We are glad to have you! "
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Nathaley Medrano

February 23, 2024

5  out of  5
rating by Nathaley Medrano
"My boyfriend and I went in for a quote and were assisted by Melanie! She went above and beyond and gave us a good price despite our age! She made the process super easy and I would definitely recommend getting helped by her"
We responded:
"Thanks so much for the review! We are delighted to welcome you to State Farm!"
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Ch Cumm

January 31, 2024

5  out of  5
rating by Ch Cumm
"I am very pleased with the service from Mark at Kasha's office. He was fast at getting my insurance needs taken care of. I am very satisfied. Thanks, State Farm!!"
We responded:
"Thanks so much! We are honored to have you! "
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Laura Walker

January 30, 2024

5  out of  5
rating by Laura Walker
"Mark was very helpful and professional. He made sure my questions were answered and got me the information I needed quickly!"
We responded:
"Thanks Laura! We are ALWAYS HERE TO HELP!"
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Albert Skinner

January 27, 2024

5  out of  5
rating by Albert Skinner
"All good ,well group of folks"
We responded:
"Thanks so much for the review Mr. Skinner! GLAD TO HAVE YOU! "