Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Reel

Amanda Reel

December 18, 2025

5  out of  5
rating by Amanda Reel
"Kasha and her team (Danielle) are wonderful! They are so helpful and always friendly and compassionate. Kasha went out of her way to help me through a terrible time and made it a little easier. I'm so grateful to these ladies for everything they do."
We responded:
"Thanks Amanda! We sincerely appreciate the Review and value you as a customer! We are HERE TO HELP! "
Profile photo of Donald Ballowe

Donald Ballowe

December 13, 2025

5  out of  5
rating by Donald Ballowe
"I've been using State Farm for years and Kasha and her team have always been extremely helpful and thorough whenever I need a policy. I just got a life insurance policy bundled with my auto and soon my rv. Special thanks to Danielle for the time she took to go the extra time today to get me everything I need!"
We responded:
"Thanks for sharing your experience Mr. Ballowe. We are glad to have you in the State Farm family!"
Profile photo of Miguel Godinez

Miguel Godinez

December 12, 2025

5  out of  5
rating by Miguel Godinez
"Super helpful top of the line customer service and support very friendly people and well appreciated too100% recommend them"
We responded:
"Thanks Miguel! We take a tremendous amount of pride in the work we do. Welcome to State Farm!"
Profile photo of Jason nutt

Jason nutt

December 10, 2025

5  out of  5
rating by Jason nutt
"Danielle Houck took care of all my insurance needs and took care of all the leg work and still gave me the best rate. Very down to earth and 100% satisfied customer! Was welcomed at the door. Where I can walk in and speak face to face with any issues I may have (not like some foreign insurance company I can not find if I needed them). She was five star in my opinion .!"
We responded:
"We value your feedback! Thanks so much! Happy Holidays!"
Profile photo of kynedi irving

kynedi irving

December 10, 2025

5  out of  5
rating by kynedi irving
"If your looking for insurance State Farm’s the way to go, they are all very polite and nice to talk to, Danielle’s so sweet and talked me through everything, and the process was so smooth and easy!!"
We responded:
"Thanks Kynedi. WE WILL ALWAYS BE HERE TO HELP!"
Profile photo of Martha Fotopulos

Martha Fotopulos

December 9, 2025

5  out of  5
rating by Martha Fotopulos
"Danielle was an absolute pleasure to swirl with! She was knowledgeable, friendly and so very helpful! She made the process so easy to understand and I absolutely would recommend her to anyone seeking any type of insurance!"
We responded:
"Thanks Martha! We take pride in taking care of our customers' needs! WELCOME TO STATE FARM!"
Profile photo of Michael braswell

Michael braswell

November 26, 2025

5  out of  5
rating by Michael braswell
"Danielle Houck is very helpful 100%"
Profile photo of Brandon

Brandon

November 24, 2025

5  out of  5
rating by Brandon
"Every interaction has been smooth and no problems!"
We responded:
"Thanks Brandon! Glad to have you and HAPPY HOLIDAYS!"
Profile photo of J A Gathright

J A Gathright

November 19, 2025

5  out of  5
rating by J A Gathright
"I almost never write a review. A good price for auto insurance means nothing without good customer service. Kasha Williams is your source for good price and high quality customer service."
We responded:
"Thanks so much Mr. Gathright! WE ARE ALWAYS HERE TO HELP! HAPPY HOLIDAYS!"
Profile photo of Judy Calhoun

Judy Calhoun

November 5, 2025

5  out of  5
rating by Judy Calhoun
"Danielle Houck was great in helping us with auto and homeowner insurance. She was very honest. I would recommend her for your insurance needs."
We responded:
"Thanks so much! We are glad to have you! Welcome to State Farm!"
Profile photo of terry sparkman

terry sparkman

November 3, 2025

5  out of  5
rating by terry sparkman
"Danielle Houck was one of the most helpful and polite person that I have ever encountered in the insurance business. She was also very informal"
We responded:
"Thanks for the review Terry! Welcome to State Farm!"
Profile photo of Gabby Flinn

Gabby Flinn

October 23, 2025

5  out of  5
rating by Gabby Flinn
"Danielle with StateFarm was absolutely delightful to talk to. She was professional, engaged, hilarious, and amazing with her knowledge. She helped me get the car insurance we deserve at an awesome rate. So very thankful to Danielle and all the help she provided."
We responded:
"Hi Gabby! Thanks for the review! We are glad to have you!"
Profile photo of Ronald Ingram

Ronald Ingram

October 23, 2025

4  out of  5
rating by Ronald Ingram
"Just wanted to say I was very pleased with Ms Danielle. She was very helpful and understanding and had top tier customer service. Definitely a great start to the State Farm family !."
We responded:
"Welcome to the State Farm family! We are delighted to have you!"
Profile photo of Cheryl Clark

Cheryl Clark

October 17, 2025

5  out of  5
rating by Cheryl Clark
"I was very grateful for the professional and expertise of this state farm local agency in Longview, Texas -and especially the assistant Melanie Reed for the time and care she spent with myself and my family- Sincerely, C Clark"
We responded:
"Thanks Cheryl! We are here for all of your insurance needs!"
Profile photo of Jennifer Perez

Jennifer Perez

October 17, 2025

5  out of  5
rating by Jennifer Perez
"Melanie was super helpful at explaining my insurance and answering any questions I had"
We responded:
"Thanks Jennifer! Glad Melanie was able to help! "
Profile photo of Nicole Garrett

Nicole Garrett

October 9, 2025

5  out of  5
rating by Nicole Garrett
"Awesome staff. Very professional and informative."
We responded:
"Thanks so much Nicole! We are here when you need us! "
Profile photo of E. Sanchez (Dirty3rd)

E. Sanchez (Dirty3rd)

October 8, 2025

5  out of  5
rating by E. Sanchez (Dirty3rd)
"Friendly and helpful great at answering all my questions. Added a vehicle quickly and found a life policy that was affordable."
We responded:
"Thanks so much for the review! We are glad to have you in the State Farm family! "
Profile photo of andrew campos

andrew campos

October 2, 2025

5  out of  5
rating by andrew campos
"Kasha Williams did a great job of resolving my policy concerns and ensuring my payments were properly processed during the stress of buying a new home and vehicle, I’d recommend her to any friends and family."
We responded:
"Thanks so much for the review, Andrew! We are glad to have you and will always be here to help! Call me anytime! Thanks again!"
Profile photo of Tami Bailey

Tami Bailey

September 30, 2025

5  out of  5
rating by Tami Bailey
"Melane was very helpful,courteous and sweet! Would recommend this office"
We responded:
"Thanks so much for the recommendation, Tami! Welcome to State Farm!"
Profile photo of Casey Cain

Casey Cain

September 30, 2025

5  out of  5
rating by Casey Cain
"best customer services you can get"
We responded:
"Thanks Casey! WE are always here to help!"
Profile photo of Marley Farhat

Marley Farhat

September 29, 2025

5  out of  5
rating by Marley Farhat
"Ms Kasha went above and beyond finding us the best policy. We instantly felt like she had our best interest at heart. Very professional with her knowledge and very welcoming with the side chat. We are happy to be apart of Kasha’s State Farm Family 🩵✨"
We responded:
"Welcome back to State Farm Marley! We are delighted you have chosen the Kasha Williams Agency!"
Profile photo of Latasha Jackson

Latasha Jackson

September 27, 2025

5  out of  5
rating by Latasha Jackson
"Great customer service and alway find a way to help me get deal to save more money. Thanks you Kesha"
We responded:
"Thanks Latasha! Glad to help! We are here if you need us!"
Profile photo of Robert Cook

Robert Cook

September 26, 2025

5  out of  5
rating by Robert Cook
"I cannot speak highly enough about my experience with Danielle Houch, a phenomenal Sales Agent with Kasha Williams State Farm. From the first interaction, Danielle displayed an extraordinary dedication, patience, and expertise that far surpassed my expectations. What truly set Danielle apart was her unwavering determination to ensure that I received the absolute best value out of both my car and home insurance policies. She literally spent a full hour meticulously working through every possible scenario, exploring discounts, adjusting coverage, and fine-tuning the details until my policy was nothing short of exceptional. Her diligence and willingness to “work the system” for my benefit did not go unnoticed. It was inspiring to watch someone so genuinely invested in helping a client maximize value and peace of mind. Danielle’s professionalism is matched only by her warmth and cordiality. She explained complex details with clarity, never once making me feel rushed, and she treated my concerns with the highest level of respect. It was abundantly clear that she takes great pride in her work, and that pride translates into unmatched service and results for her clients. Her hard work not only gave me an outstanding policy but also complete confidence in my coverage. A rare and invaluable gift. Danielle exemplifies the gold standard of customer service: knowledgeable, persistent, compassionate, and truly client-focused. If you are searching for someone who will go above and beyond for you, look no further than Danielle Houch at Kasha Williams State Farm. She is, without question, the type of agent who transforms a standard transaction into an extraordinary experience."
We responded:
"Thanks so much Mr. Cook! We take a great deal of pride in the service we provide! Welcome to the State Farm family!"
Profile photo of Luis A Inocencio Jr

Luis A Inocencio Jr

September 19, 2025

5  out of  5
rating by Luis A Inocencio Jr
"The agent that helped did a great job people person. Was very helpful with everything."
We responded:
"Thanks Luis! and welcome to State Farm!"
Profile photo of Jessica Skeldon

Jessica Skeldon

September 15, 2025

5  out of  5
rating by Jessica Skeldon
"Kasha is wonderful to work with and her team is amazing! They are all very professional and knowledgeable. I highly recommend her office for all your needs!"
We responded:
"Thanks Jessica! We appreciate you!"